Remote Insurance Receptionist & Customer Concierge

Joseph Blangin Ins Agency Inc; United States; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Training & development

Job summary

Joseph Blangin - State Farm Agent is seeking a highly organized receptionist to support our office remotely. You will greet customers, manage scheduling, and maintain records while learning about insurance services.

Strong communication, basic computer skills, and comfort with sales conversations are important. This role supports the team and offers a structured environment for growth in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Training & development

MUST HAVE STATE FARM EXPERIENCE

THIS IS A 100% SERVICE ROLE

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

This is a remote position.