Remote Insurance Support Specialist, Customer Care

Toni Threadgill - State Farm Agent; United States; Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Job summary

Toni Threadgill - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support a growing insurance agency. You will resolve inquiries, coordinate with team members, and anticipate community needs.

This remote role offers growth opportunities for driven, sales-minded candidates. The position emphasizes customer-focused service, prompt responses, and strong communication skills to educate customers about insurance options and policy changes,

Qualifications

• Customer-focused and able to relate to customers.
• Strong communication to assist customers and coordinate with team members.
• Able to anticipate customer needs and provide helpful solutions.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service for inquiries on coverage, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using needs-based review.
• Communicate clearly to support business development and customer satisfaction.

Skills

Customer service

Communication

Relationship building

Proactive problem-solving

Job description

Toni Threadgill - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support a growing insurance agency. You will resolve inquiries, coordinate with team members, and anticipate community needs.

This remote role offers growth opportunities for driven, sales-minded candidates. The position emphasizes customer-focused service, prompt responses, and strong communication skills to educate customers about insurance options and policy changes,