Remote Insurance Follow-Up Specialist II

Harris Computer; Iowa; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Career growth

Medical benefits

Vacation + personal days

Stock ownership

401k matching

Flexible work arrangements

Job summary

MEDHOST is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. You will learn multiple hospital systems, analyze denials, and work with third-party payors to move claims toward resolution.

This remote role is eligible to anyone in the U.S. and requires strong attention to detail, time management, and the ability to prioritize tasks while maintaining HIPAA privacy standards.

Qualifications

• Knowledge of revenue cycle processes impacting insurance reimbursements.
• Knowledge of insurance follow-up processes with understanding of healthcare reimbursement methodologies.
• Proficiency with telephone systems for outbound/inbound calls.
• Access PHI in accordance with assignments and guidelines.
• Skilled in making accurate arithmetic computations.
• Excellent communication, good judgment, tact, initiative, and resourcefulness.

Responsibilities

• Timely follow-up on hospital patient accounts that are outstanding for insurance payment and rebilling as needed.
• Work 40-50 accounts per workday for assigned payor(s).
• Address denials and zero-dollar pay reports within 24 hours of receipt.
• Gather demographic, clinical information, authorizations, and insurance data to pay claims.
• Prioritize tasks and manage time effectively to complete assignments.
• Analyze denial trends and payor issues with internal teams.
• Identify and prepare less complex claims for reconsiderations and appeals.
• Assist leadership in managing AR and resolution of balances at 90 days post discharge.
• Collaborate with third party payors to resolve balances.
• Deliver education and training for new hires.

Skills

Revenue cycle

Insurance follow-up

Phone systems

PHI access

Arithmetic skills

Communication

Detail oriented

Multi-tasking

Team player

Work under pressure

Education

High School Diploma

Tools

Microsoft Office

Job description

MEDHOST is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. You will learn multiple hospital systems, analyze denials, and work with third-party payors to move claims toward resolution.

This remote role is eligible to anyone in the U.S. and requires strong attention to detail, time management, and the ability to prioritize tasks while maintaining HIPAA privacy standards.