Remote Insurance Claims Follow-Up Specialist II

Harris Computer; Texas; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Vacation & personal days

401k + matching

Employee stock ownership

Flexible work arrangements

Job summary

MEDHOST is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. This remote role supports multiple payors and requires research, analysis, and effective communication to obtain information for timely claim resolutions.

Responsibilities include following up on 40–50 accounts daily, handling denials, gathering patient information, and ensuring that accounts reach resolution within 90 days post-discharge.

Qualifications

• Knowledge of revenue cycle processes impacting insurance reimbursements.
• Understanding of healthcare reimbursement methodologies.
• Proficiency with telephone systems for outbound/inbound calls.

Responsibilities

• Follow up on outstanding insurance payments and verify claim status.
• Handle 40–50 accounts per day for assigned payors.
• Gather demographic, clinical, and insurance information to resolve claims.
• Prioritize tasks and manage time to complete assignments.
• Collaborate with teams to resolve denials and payor issues.
• Prepare less complex claims for reconsiderations/appeals.
• Deliver training and assist new hires as needed.

Skills

Revenue cycle

Insurance follow-up

Phone systems

HIPAA compliance

Attention to detail

Time management

Communication

Team collaboration

Learning new systems

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office

Job description

MEDHOST is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. This remote role supports multiple payors and requires research, analysis, and effective communication to obtain information for timely claim resolutions.

Responsibilities include following up on 40–50 accounts daily, handling denials, gathering patient information, and ensuring that accounts reach resolution within 90 days post-discharge.