Remote Insurance Billing & Collections Associate II

Washington University in St. Louis; Clayton (MO); Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation days

Holidays

Sick leave

Health insurance

Metro U-Pass

403(b) Retirement Plan

Job summary

Washington University in St. Louis is seeking a Remote Insurance Follow-Up Clerk to support physician billing and collections. Responsibilities include verifying insurance data, processing claims via Epic EHR, and expediting payments from payers.

The role requires a high school diploma (or equivalent) and 2 years in bookkeeping/accounting or medical collections. Strong communication and data handling skills are essential.

Qualifications

• Experience in insurance follow-up and medical collection processes.
• Familiarity with HIPAA and data confidentiality.
• Proficiency in Epic EHR and payer portals.

Responsibilities

• Follow-up billing and collections for physician charges to ensure timely payments.
• Verify accuracy of patient and insurance information and resolve discrepancies.
• Use Epic and payer websites for claim submission and status checks.
• Aim for one-touch resolution and meet QA standards.
• Communicate with management on issues and perform other duties as assigned.

Skills

Claims Resolution

Collections Strategies

Epic EHR

HIPAA

ICD-10 Coding

Medical Billing

Microsoft Excel

Microsoft Word

Communication

Telephone Communications

Education

High school diploma or equivalent

Job description

Washington University in St. Louis is seeking a Remote Insurance Follow-Up Clerk to support physician billing and collections. Responsibilities include verifying insurance data, processing claims via Epic EHR, and expediting payments from payers.

The role requires a high school diploma (or equivalent) and 2 years in bookkeeping/accounting or medical collections. Strong communication and data handling skills are essential.