Remote Medical Billing & Collections Associate II

Washington University in St. Louis; Missouri; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Up to 22 days vacation

Competitive health insurance

Metro transit U-Pass

403(b) Retirement Savings Plan

Caregiver leave (4 weeks)

Tuition coverage for you and family

Job summary

Washington University in St. Louis seeks a diligent Insurance Billing Follow-Up Specialist to verify insurance information, pursue timely payments, and expedite reimbursements for physician services.

The role emphasizes accuracy, payer communication, and adherence to HIPAA guidelines. The position involves daily use of Epic EHR, reviewing patient accounts, contacting insurers, and coordinating with billing staff to resolve denials and ensure clean claims.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in bookkeeping/accounting or medical collections.
• Experience with insurance follow-up billing and payer interactions preferred.

Responsibilities

• Perform insurance follow-up billing and collections to ensure timely payments.
• Review patient accounts for accuracy of insurance, eligibility, and billing details.
• Use Epic and payer websites for claim submission, status checks, and authorizations.
• Maintain QA and efficiency standards with timely invoice resolution.
• Collaborate with management and staff to address account issues.
• Perform other duties as assigned by supervisor.

Skills

Claims Resolution

Collections Strategies

Communication

Confidential Data Handling

Epic EHR

HIPAA

Medical Billing and Coding

Microsoft Excel

Education

High School Diploma or equivalent

Tools

Epic EHR

Job description

Washington University in St. Louis seeks a diligent Insurance Billing Follow-Up Specialist to verify insurance information, pursue timely payments, and expedite reimbursements for physician services.

The role emphasizes accuracy, payer communication, and adherence to HIPAA guidelines. The position involves daily use of Epic EHR, reviewing patient accounts, contacting insurers, and coordinating with billing staff to resolve denials and ensure clean claims.