Remote Insurance AR Follow-Up Specialist - Epic

Healthcare Outsourcint Network; United States; A distancia; USD 30.000 - 47.000; Jornada completa

Descripción de la vacante

Healthcare Outsourcing Network is a remote-only revenue cycle partner serving hospitals and health systems. We handle self-pay, customer service, and back-office work, and leverage automation (API integrations, RPA, and AI tools) so our reps spend their time on accounts that need real expertise.

We're hiring experienced insurance follow-up reps to work remotely who know Epic for hospital and professional billing.

Formación

• 2+ years in insurance follow-up or AR with Epic Resolute HB/PB experience.
• Working knowledge of UB-04 and CMS-1500 claims, revenue codes, CPT/HCPCS, ICD-10.
• Experience with commercial, Medicare, Medicaid, and managed care payers.
• Able to read and act on EOBs, remittances and denial codes.
• Comfortable working independently and meeting productivity/quality goals.

Responsabilidades

• Work insurance AR follow-up for hospital and professional claims.
• Use Epic Resolute HB and PB work queues to resolve unpaid, underpaid, and denied claims.
• Check claim status through payer portals and phone calls.
• Research denials, correct and resubmit claims, and file appeals.
• Document accounts clearly so the next person knows where things stand.
• Escalate payer trends and recurring denial issues.

Conocimientos

Insurance follow-up

Epic Resolute HB

CMS-1500 UB-04 knowledge

Payer knowledge

Independent worker

Herramientas

Availity

Payer portals

Descripción del empleo

Healthcare Outsourcing Network is a remote-only revenue cycle partner serving hospitals and health systems. We handle self-pay, customer service, and back-office work, and leverage automation (API integrations, RPA, and AI tools) so our reps spend their time on accounts that need real expertise.

We're hiring experienced insurance follow-up reps to work remotely who know Epic for hospital and professional billing.