Remote Instructional Designer: Transform Digital Learning

First American; Santa Ana (CA); À distance; USD 64 000 - 86 000; Plein temps

Résumé du poste

First American is seeking an Instructional Designer (Remote) to design learner-centered experiences that translate complex Endpoint processes into clear, practical learning. You will partner with SMEs and product teams to develop eLearning, digital adoption guidance, and instructor-led training that improves performance and adoption across Endpoint Workflow.

The role emphasizes AI-assisted content development, collaboration with training partners, and building polished learning materials while

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 4–7 years of experience designing and developing learning content for adult learners in a corporate or commercial environment.
• Demonstrated experience designing learning solutions for adult learners across multiple delivery methods.
• Strong written and verbal communication skills, including the ability to work effectively with SMEs and stakeholders at different levels of the organization.
• Ability to translate complex, technical, or process-heavy information into clear and engaging learning experiences.
• Working knowledge of instructional design principles (e.g., ADDIE, Bloom’s, ARCS, SCARF, etc.) as a practical foundation.
• Experience designing content for digital adoption platforms such as Whatfix, Amplitude, Pendo, or similar guided learning technologies preferred.

Responsabilités

• Bring story, purpose, vision, and business context into technical learning experiences, helping learners understand not only how to use Endpoint Workspace, but why the technology and new ways of working matter and how they connect to the broader Endpoint transformation.
• Conduct learning needs analysis to identify performance gaps, learner needs, business requirements, and the appropriate learning solution.
• Design and develop engaging, learner-centered solutions across multiple modalities, including eLearning, self-paced learning, digital adoption experiences, instructor-led training, virtual training and performance support.
• Apply instructional design methodologies and adult learning principles to create structured learning experiences aligned with clear objectives and desired performance outcomes.
• Partner with SMEs, stakeholders, product teams, trainers, and other cross-functional partners to gather information, validate content, and translate business and technical requirements into effective learning experiences.
• Translate complex processes, systems, and technical concepts into clear, practical, and easy-to-understand learning experiences.
• Develop learning objectives, course outlines, storyboards, facilitator guides, participant materials, activities, assessments, knowledge checks, and supporting resources.

Connaissances

Communication

Instructional design

Learning solutions

Formation

Bachelor’s degree or equivalent

Outils

Whatfix

Articulate 360

Adobe Creative Suite

Microsoft Office

Techsmith

AI tools

Description du poste

First American is seeking an Instructional Designer (Remote) to design learner-centered experiences that translate complex Endpoint processes into clear, practical learning. You will partner with SMEs and product teams to develop eLearning, digital adoption guidance, and instructor-led training that improves performance and adoption across Endpoint Workflow.

The role emphasizes AI-assisted content development, collaboration with training partners, and building polished learning materials while