Remote Inside Sales Team Leader – Alaska

Dunn Group; Alaska; Remote; USD 60.000 - 120.000; Vollzeit

Benefits dieser Stelle

Monthly performance bonus

Standard Health Benefits

401(k)

Paid time off

Onboarding and leadership support

Zusammenfassung

ProConnect is seeking an ISC Supervisor to lead and coach a team of Inside Sales Consultants across Alaska. The role emphasizes performance coaching, quality monitoring, and building a high-performing, engaged workforce in a remote setup.

The successful candidate will manage scheduling, training, and onboarding while supporting onboarding and cross-functional initiatives with Renewal by Andersen Design Consultants.

Qualifikationen

• Leadership experience in call centre, inside sales, customer service, or appointment-setting environments.
• Experience coaching, mentoring, and developing employees.
• Strong communication and interpersonal skills.
• Ability to motivate teams and drive accountability.
• Experience working in a fast-paced, metric-driven environment.

Aufgaben

• Lead, coach, and develop a team of Inside Sales Consultants.
• Conduct regular one-on-one coaching sessions focused on performance and growth.
• Monitor call quality and provide constructive feedback to improve results.
• Support employee engagement, development, and retention.
• Conduct performance reviews and assist with performance management conversations.
• Foster a high-performing, accountable team culture.

Kenntnisse

Leadership

Coaching

Communication

Accountability

Remote leadership

Tools

CRM systems

Microsoft Office

Reporting tools

Jobbeschreibung

ProConnect is seeking an ISC Supervisor to lead and coach a team of Inside Sales Consultants across Alaska. The role emphasizes performance coaching, quality monitoring, and building a high-performing, engaged workforce in a remote setup.

The successful candidate will manage scheduling, training, and onboarding while supporting onboarding and cross-functional initiatives with Renewal by Andersen Design Consultants.