Remote Inside Sales Support Specialist

IT1; United States; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

PTO

401(k) plan

Onsite gym

Monthly massages

Job summary

iT1, a leading national technology solution provider headquartered in Tempe, AZ, seeks an Inside Sales Support Representative to back our sales team with quotes, orders, client liaison, and shipping coordination. This role requires attention to detail, strong communication, and the ability to thrive in a fast-paced environment.

Hybrid work eligibility for local Tempe candidates; remote options for those outside a reasonable commute.

Qualifications

• Excellent written and verbal communication.
• Highly organized with strong time-management.
• Ability to work quickly and accurately in both independent and team situations.
• Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software.
• Previous sales support or administrative/data entry experience.
• Ability to juggle a variety of tasks at the same time.
• Demonstrated consistency in values, principles, and work ethic.

Responsibilities

• Assist with Account Management of active accounts.
• Build strong relationships with clients, partners, and teammates.
• Help ensure overall success for clients and iT1.
• Provide overall excellent customer service to help complete any customer requests and resolve potential issues.
• Support the sales team by completing the order process within our internal systems.
• Invoicing of customers.
• Providing shipment tracking information to customers and Account Managers.
• Responsible for pricing, sourcing, quoting, and deal registrations.
• Work with the Accounting department in supporting accounts payable and receivable processes.
• Work with customers and manufacturers to facilitate return requests.
• Produce and distribute internal and external reports as needed.
• Perform other duties as needed.

Skills

Communication

Organization

Time management

Microsoft Office

Excel

Learning new systems

Sales support experience

Data entry

Multitasking

Attention to detail

Tools

Microsoft Office Suite

Excel

Job description

iT1, a leading national technology solution provider headquartered in Tempe, AZ, seeks an Inside Sales Support Representative to back our sales team with quotes, orders, client liaison, and shipping coordination. This role requires attention to detail, strong communication, and the ability to thrive in a fast-paced environment.

Hybrid work eligibility for local Tempe candidates; remote options for those outside a reasonable commute.