Remote Inside Sales Specialist - E‑Commerce Quotes

Lifting; Northern (KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Remote work

Job summary

Bishop Lifting Products, Inc. is seeking a remote Inside Sales specialist to own quote follow-up and close deals for Lifting.com's fastest-growing channel.

You will personally follow up on quotes, answer questions, coordinate availability and freight, and aim to convert opportunities into orders. You will nurture high-value accounts, reactivate dormant customers, and guide buyers to the right products while working with CRM and BigCommerce.

Qualifications

• 2+ years in inside sales, counter sales, or account management, ideally around industrial, construction, or technical B2B products.
• A closer's instinct with a service temperament: comfortable asking for the order, and just as comfortable giving the honest answer that keeps a customer for ten years.
• Organized enough to run dozens of open quotes without dropping one; comfortable with quoting tools, CRM, and ecommerce platforms (we run BigCommerce). Rigging or safety-product knowledge is a plus, not a requirement.

Responsibilities

• Own every significant quote (roughly $5,000 and up) from issue to outcome: follow up personally, answer questions, coordinate availability and freight, and ask for the order. Smaller quotes stay on automated follow-up.
• Track every open quote to won, lost with a reason, or dead. No more quotes expiring in silence.
• Work the dormant list: high-value customers who have gone quiet get a personal reach-out.
• Be the named, reachable human for Lifting.com's B2B and repeat customers, and protect our 4.8-star experience as volume grows.
• Spot customers who belong on account pricing and help move them onto the B2B portal; feed pricing, product, and competitor intel back to the eCommerce team.
• Learn our products and how customers use them: slings, shackles, hooks, wire rope, hoists, fall protection, rigging hardware. You don't need to arrive an expert; you need to become one, and we will train you (formal rigging fundamentals in your first six months, on us).
• Guide buyers to the right product, and know when to pull in a branch specialist or engineer.

Skills

Inside sales

Account management

CRM

Tools

BigCommerce

Job description

Bishop Lifting Products, Inc. is seeking a remote Inside Sales specialist to own quote follow-up and close deals for Lifting.com's fastest-growing channel.

You will personally follow up on quotes, answer questions, coordinate availability and freight, and aim to convert opportunities into orders. You will nurture high-value accounts, reactivate dormant customers, and guide buyers to the right products while working with CRM and BigCommerce.