Remote Inside Sales Pro: Truck Tires & Fleet Solutions

Continental; South Carolina; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Immediate Benefits

Total Rewards Package

Paid Time Off

Volunteer Time Off

Tuition Assistance

Company vehicle

Employee Discounts (including tire)

Sales Incentive Bonus Program

401k Match

Diverse & Inclusive ERGs

Remote Work

Employee Assistance Program

Growth Opportunities

Job summary

Continental is seeking an Inside Sales/Customer Service professional to support our Truck Tire group in the United States. You will be the primary contact for customers in the field and for Sales Managers, handling orders via phone, e-mail, ContiLink/EDI and VMI systems from entry to invoicing.

Responsibilities include order entry, stock allocation, inventory status reporting, and maintaining CRM/Salesforce records.

Qualifications

• Bachelor’s degree or 2+ years related professional experience if no Bachelor’s Degree.
• Experience with CRM tools and order processing is preferred.
• Strong communication and organization skills are required.

Responsibilities

• Handle inbound customer calls and meet department phone objectives.
• Maintain customer relationships with internal and external stakeholders.
• Provide daily order/inventory status feedback to sales and supervisors.
• Travel to customer locations as needed for visits.
• Maintain sales activity records in CRM/Salesforce.
• Review inventory to ensure best fill rate and timely shipments.
• Collaborate with logistics, marketing, warehouses and peers to ensure service.
• Investigate billing/shipping errors and resolve root causes.
• Maintain product and policy knowledge.
• Assist with other duties as required.

Skills

Detail-oriented

Multitasking

Microsoft Office

Salesforce

US work authorization

Education

Bachelor’s degree or 2+ years experience

Tools

ContiLink/EDI

CRM (Salesforce)

Job description

Continental is seeking an Inside Sales/Customer Service professional to support our Truck Tire group in the United States. You will be the primary contact for customers in the field and for Sales Managers, handling orders via phone, e-mail, ContiLink/EDI and VMI systems from entry to invoicing.

Responsibilities include order entry, stock allocation, inventory status reporting, and maintaining CRM/Salesforce records.