Inside Sales Representative - Truck Tire

Continental; South Carolina; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Immediate Benefits

Total Rewards Package

Paid Time Off

Volunteer Time Off

Tuition Assistance

Company vehicle

Employee Discounts (including tire)

Sales Incentive Bonus Program

401k Match

Diverse & Inclusive ERGs

Remote Work

Employee Assistance Program

Growth Opportunities

Job summary

Continental is seeking an Inside Sales/Customer Service professional to support our Truck Tire group in the United States. You will be the primary contact for customers in the field and for Sales Managers, handling orders via phone, e-mail, ContiLink/EDI and VMI systems from entry to invoicing.

Responsibilities include order entry, stock allocation, inventory status reporting, and maintaining CRM/Salesforce records.

Qualifications

• Bachelor’s degree or 2+ years related professional experience if no Bachelor’s Degree.
• Experience with CRM tools and order processing is preferred.
• Strong communication and organization skills are required.

Responsibilities

• Handle inbound customer calls and meet department phone objectives.
• Maintain customer relationships with internal and external stakeholders.
• Provide daily order/inventory status feedback to sales and supervisors.
• Travel to customer locations as needed for visits.
• Maintain sales activity records in CRM/Salesforce.
• Review inventory to ensure best fill rate and timely shipments.
• Collaborate with logistics, marketing, warehouses and peers to ensure service.
• Investigate billing/shipping errors and resolve root causes.
• Maintain product and policy knowledge.
• Assist with other duties as required.

Skills

Detail-oriented

Multitasking

Microsoft Office

Salesforce

US work authorization

Education

Bachelor’s degree or 2+ years experience

Tools

ContiLink/EDI

CRM (Salesforce)

Job description

Continentalis a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 76,000 people in 54 countries and markets.

Tire solutions from theTires group sectormake mobility saferandsmarter. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers.In fiscal 2025, the Tiresgroup sectorgenerated sales of 13.8 billion euros.Continental's tire division currently employs around 53,000 people worldwide and has 19 production and 16 development sites.

Are you ready to shape the future with us?

HOW YOU WILL MAKE AN IMPACT

Hours: 9am - 6pm, Monday - Friday

This position supports sales for our Truck Tire group. You will be a primary contact for our customers in the field as well as our Sales Managers. You will process and manage customer orders via phone, e-mail, ContiLink/EDI, and VMI ordering systems from order creation to customer invoicing. This includes order entry, stock allocation, ContiLink / EDI management and delivery note creation.

• Handle inbound customer calls. Must meet stated department phone objectives.
• Establish and maintain a working customer relationship with internal and external customers.
• Provide daily feedback to customer, sales and supervisors on order and inventory status, via reporting standards.
• Conduct customer visits when needed. Travel to customer location may be required.
• Maintain accurate records of sales activities, customer information, and pipeline management in CRM/ Sales Force.
• Ensure the best possible fill rate and timely shipments by reviewing inventory availability, offer alternative product and warehouses, and maintain various customer tables.
• Effectively and analytically manage allocation for inventory on the exclusion table.
• Collaborate with logistics, marketing, warehouses, traffic, credit, commercial division, sales, field sales reps, accounts and peers to ensure that process and procedures are being utilized to achieve an effective level of customer service.
• Research claims to correct billing and shipping errors. Responsible for identifying root causes and resolve overall problems so issues do not reoccur.
• Maintain knowledge in product and policy.
• Assist in other duties, as required.

WHAT YOU BRING TO THE ROLE

• Bachelor’s Degree OR 2+ years related professional experience if no Bachelor's Degree
• Strong attention to detail and multitasking skills
• Microsoft Office knowledge/experience
• Sales Force knowledge
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future, for this job opening.

ADDITIONAL WAYS TO STAND OUT

• 1+ year of experience related to inside sales or customer service
• Bilingual - English and French speaking
• SAP experience
• Continental is not able to pay relocation expenses for this opportunity

THE PERKS

• Immediate Benefits
• Robust Total Rewards Package
• Paid Time OffVolunteer Time Off
• Tuition Assistance
• Company vehicle
• Employee Discounts, including tire discounts
• Sales Incentive Bonus Program
• Employees 401k Match
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
• Remote Work
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional
• And many more benefits that come with working for a global industry leader!

All your information will be kept confidential according to EEO guidelines.

EEO-Statement:

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [e-mail] or contact US Recruiting at 800-821-2727. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.