Remote Inside Sales Pro – Financial Solutions

Concentrix; Turtle Lake (ND); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

DailyPay

Paid training

Referral bonus

Work-from-home convenience

Mentorship programs

Diversity & inclusion programs

Job summary

Concentrix is hiring a remote Inside Sales Representative to join the award-winning One Concentrix team. This work-from-home role offers the chance to deliver exceptional customer experiences for a world-renowned brand with Fortune 500 backing.

As part of a diverse, global team, you’ll handle inbound/outbound calls, upsell products, document interactions, and ensure customer satisfaction. A high school diploma, 3+ months of soft sales, strong computer skills, and a US residence are required;

Qualifications

• 3+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
• A basic understanding of upselling, persuasion, building relationships, and communication skills
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position
• High-speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

Responsibilities

• Provide inbound and outbound customer support using a call flow guide
• Persuade customers to into additional products and/or services
• Use product knowledge, build client relationships, and find new ways to retain customers
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every interaction
• Deliver expert customer experiences…with a smile.

Skills

Soft sales

Communication

Multi-tasking

Willingness to learn

Education

High school diploma or GED

Tools

PC knowledge

Desktop or laptop

High-speed internet

Smartphone

Job description

Concentrix is hiring a remote Inside Sales Representative to join the award-winning One Concentrix team. This work-from-home role offers the chance to deliver exceptional customer experiences for a world-renowned brand with Fortune 500 backing.

As part of a diverse, global team, you’ll handle inbound/outbound calls, upsell products, document interactions, and ensure customer satisfaction. A high school diploma, 3+ months of soft sales, strong computer skills, and a US residence are required;