Remote Inside Sales: Oncology Patient Coordinator

NEPSE Trading; Northern (KY); Hybrid; USD 77,000 - 85,000; Full time

Job summary

Natera is seeking a Patient Coordinator to drive inside sales for our Oncology product line. You will manage patient relationships, influence testing adoption, and collaborate with Field Sales, Operations, and BI teams to grow revenue and ensure timely testing.

The role emphasizes consultative patient engagement, pipeline advancement, and data-driven prioritization in a remote or hybrid environment across the USA.

Qualifications

• 2+ years of inside sales experience, preferably remote or phone-based.
• 2+ years of outbound and inbound sales or call center roles with measurable performance goals.
• Experience using CRM systems (Salesforce preferred) to manage leads, opportunities, and sales activity.
• Background in medical, diagnostic, or biological sciences preferred.

Responsibilities

• Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing opportunities through the pipeline.
• Proactively manage inbound and outbound patient outreach to influence testing adoption and scheduling.
• Build and maintain long-term, consultative relationships with patients to drive repeat testing and ongoing engagement.
• Identify, nurture, and progress patient opportunities from initial contact through testing completion, aligning with sales goals.
• Collaborate cross-functionally with Sales, Billing and Customer Support to remove barriers and close gaps impacting conversion or timing.
• Assess patient needs with a solutions-oriented mindset, addressing logistical, clinical coordination, and service challenges.
• Maintain accurate documentation of interactions and pipeline activity in CRM and BI tools (Salesforce, PowerBI).
• Analyze territory and pipeline data to prioritize outreach and optimize sales efforts.

Skills

Relationship-building

Inside sales

Sales pipeline management

Communication

Data analysis

Independent work

Tools

Salesforce

PowerBI

Excel

Job description

Natera is seeking a Patient Coordinator to drive inside sales for our Oncology product line. You will manage patient relationships, influence testing adoption, and collaborate with Field Sales, Operations, and BI teams to grow revenue and ensure timely testing.

The role emphasizes consultative patient engagement, pipeline advancement, and data-driven prioritization in a remote or hybrid environment across the USA.