Oncology Inside Sales: Patient Coordinator

Natera, Inc.; Northern (KY); Hybrid; USD 77,000 - 85,000; Full time

Benefits offered by this job

Competitive benefits

401k

Fertility care benefits

Employee referral program

Job summary

Natera, Inc. is seeking a Patient Coordinator to drive inside sales for oncology product lines, managing patient relationships and contributing to revenue through proactive outreach and pipeline development.

You will partner with Field Sales, Operations, and internal stakeholders to execute territory strategies, advance opportunities, and ensure timely testing and repeat utilization, with a focus on consultative patient care and data accuracy in CRM systems.

Qualifications

• Minimum of 2 years inside sales experience, preferably in remote or phone-based environment.
• Minimum of 2 years outbound/inbound sales or call center with measurable goals.
• Ability to manage territory or book of business and connect activities to pipeline outcomes.
• Experience using CRM systems (Salesforce preferred) to manage leads and opportunities.
• Background in medical/diagnostic or biological sciences preferred.

Responsibilities

• Serve as an inside sales partner to Field Sales and advance opportunities through the pipeline.
• Proactively manage inbound/outbound patient outreach to influence testing adoption.
• Build long-term consultative relationships with patients for repeat testing and engagement.
• Identify and progress patient opportunities from contact to testing completion.
• Collaborate with Sales, Billing, and Customer Support to remove barriers and close gaps.
• Assess patient needs and address logistical, clinical coordination, and service challenges.
• Maintain accurate documentation of interactions and pipeline activity in CRM/BI tools.
• Analyze territory and pipeline data to prioritize outreach and optimize performance.
• Ensure timely data requests and reporting related to sales performance and engagement.
• Act as patient advocate within Natera while maintaining revenue-driven approach.

Skills

Inside sales

CRM

Relationship-building

Territory management

Data analysis

Communication

Excel/Sheets

Tools

Salesforce

PowerBI

Job description

Natera, Inc. is seeking a Patient Coordinator to drive inside sales for oncology product lines, managing patient relationships and contributing to revenue through proactive outreach and pipeline development.

You will partner with Field Sales, Operations, and internal stakeholders to execute territory strategies, advance opportunities, and ensure timely testing and repeat utilization, with a focus on consultative patient care and data accuracy in CRM systems.