Remote Inside Sales & Customer Support Specialist

zentro; United States; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid vacation

Holidays

Job summary

Zentro is seeking a Customer Support Inside Sales Rep to join our remote team. You will handle inbound/outbound calls, build relationships, and assist customers with product sign-ups via our website and online portal.

Ideal candidates communicate well, have basic technical troubleshooting skills, and can work independently in a remote setting. The role offers hourly pay plus commission eligibility and comprehensive benefits.

Qualifications

• Requires a High School diploma or equivalent.
• Minimum two years in customer service, call center, sales, or retention.
• Basic troubleshooting knowledge for sign-up or onboarding.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Identify customer needs and recommend products or services.
• Guide customers through sign-up using the website and portal.
• Provide basic troubleshooting support during sign-up.
• Meet or exceed sales, retention, and performance goals.
• Document customer interactions in company systems.

Skills

Customer service

Sales

Phone/Call center

Remote work

Basic troubleshooting

Education

High School Diploma or equivalent

Job description

Zentro is seeking a Customer Support Inside Sales Rep to join our remote team. You will handle inbound/outbound calls, build relationships, and assist customers with product sign-ups via our website and online portal.

Ideal candidates communicate well, have basic technical troubleshooting skills, and can work independently in a remote setting. The role offers hourly pay plus commission eligibility and comprehensive benefits.