Remote Inland & Final Mile Account Manager

Mohawk Global Logistics Corp; Middleburg Heights (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Mohawk Global Logistics Corp in Cheektowaga, NY is seeking an Account Manager for Inland and Final Mile services. You will strengthen customer relationships, drive service performance, and support growth across inland and final mile accounts.

The role connects customer needs with Operations, Carrier Procurement, Pricing, and Systems to improve execution, resolve challenges, and identify profitable growth opportunities.

Qualifications

• 3+ years of experience in transportation, logistics, final mile operations, account management, or related field.
• Strong written, verbal, and presentation skills.
• Experience using performance data and business reviews to drive corrective action and customer alignment.

Responsibilities

• Own and strengthen relationships across an assigned portfolio as primary contact.
• Understand customer objectives, delivery requirements, facility constraints, and success measures.
• Lead internal account reviews and strategic discussions aligning Mohawk Global inland/final mile solutions.

Skills

Account management

Customer retention

Relationship development

Negotiation

Data interpretation

Performance storytelling

Planning

Prioritization

Microsoft Excel

PowerPoint

Education

Bachelor's degree in Business, Supply Chain, Logistics, or related field

Tools

TMS

CRM

Shipment visibility systems

Microsoft Office

Job description

Mohawk Global Logistics Corp in Cheektowaga, NY is seeking an Account Manager for Inland and Final Mile services. You will strengthen customer relationships, drive service performance, and support growth across inland and final mile accounts.

The role connects customer needs with Operations, Carrier Procurement, Pricing, and Systems to improve execution, resolve challenges, and identify profitable growth opportunities.