Remote Infrastructure Delivery Lead

Gainwell Technologies; United States; Remote; USD 80,600 - 115,200; Full time

Benefits offered by this job

Flexible vacation policy

Educational assistance

Professional development academies

Job summary

A technology company is seeking an Infrastructure Delivery Leader to oversee infrastructure services for Medicaid clients and manage related projects. This role involves enhancing efficiency, supervising delivery staff, and ensuring high-quality customer experiences. Ideal candidates should have over 9 years of experience in support services or project management within the tech industry, strong leadership skills, and proficiency with SQL Server. The position offers remote opportunities in the United States and requires on-call support during incidents.

Qualifications

• 9+ years of experience in Support Services, Project Management, or Program Administration within the Technology Industry.
• Expertise in project management and analytical thinking.
• Strong leadership and organizational skills.

Responsibilities

• Oversee processes and provide necessary resources.
• Manage relationships between business lines and infrastructure delivery partners.
• Identify strategies to optimize cost reduction while maintaining customer satisfaction.
• Supervise infrastructure delivery staff.

Skills

Support Services experience

Project Management

Analytical thinking

Problem-solving

Leadership

Interpersonal skills

SQL Server proficiency

Linux familiarity

Windows operating systems familiarity

Job description

A technology company is seeking an Infrastructure Delivery Leader to oversee infrastructure services for Medicaid clients and manage related projects. This role involves enhancing efficiency, supervising delivery staff, and ensuring high-quality customer experiences. Ideal candidates should have over 9 years of experience in support services or project management within the tech industry, strong leadership skills, and proficiency with SQL Server. The position offers remote opportunities in the United States and requires on-call support during incidents.