Remote Incontestable Claims Examiner

New-York-Life; Town of Florida (NY); Hybrid; USD 40,000 - 53,000; Full time

Job summary

New York Life Direct is seeking an Incontestable Claims Examiner to support processing incontestable life insurance claims. You will gather documentation, verify information, and provide service to beneficiaries and internal teams while following established workflows.

This role requires meticulous attention to detail, strong communication skills, and the ability to handle sensitive interactions professionally. Hybrid work involves one day per quarter in the office, with remote work for the rest.

Qualifications

• Attention to detail and accuracy in processing claims.
• Strong written and verbal communication with beneficiaries.
• Ability to follow established procedures and meet deadlines under supervision.
• Proficient with Microsoft Office and internal systems.

Responsibilities

• Review and organize incoming documentation for claims.
• Verify claim details in internal systems.
• Communicate with beneficiaries to request missing forms.
• Provide status updates to claimants and internal stakeholders.
• Escalate unclear or complex cases to senior team members.

Skills

Attention to detail

Communication

Procedural follow-through

Microsoft Office

Tools

Microsoft Office

Job description

New York Life Direct is seeking an Incontestable Claims Examiner to support processing incontestable life insurance claims. You will gather documentation, verify information, and provide service to beneficiaries and internal teams while following established workflows.

This role requires meticulous attention to detail, strong communication skills, and the ability to handle sensitive interactions professionally. Hybrid work involves one day per quarter in the office, with remote work for the rest.