Remote Incident Management Specialist - Flexible

Legacy Residential Services LLC; Pittsburgh (Allegheny County); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free food & snacks

Job summary

Legacy Residential Services LLC is seeking an Incident Management Representative with responsibility for overall incident management, ensuring compliance with laws, regulations, policies, and procedures. The IM Representative must be a Certified Investigator and maintain oversight to ensure incidents are completed.

The role includes reviewing GERs, guiding corrective actions, and managing incident data. A CI with ODP certification and PA regulatory knowledge are required; a Bachelor's degree is

Qualifications

• Certified Investigator with Office of Developmental Programs (ODP).
• Working knowledge of PA 6100–6400 Regulations.
• Bachelor's Degree from an accredited College or University (Required).
• Master's Degree from an accredited College or University (Preferred).
• Valid Driver's license.

Responsibilities

• Verify that the Point Person completes all required actions and activities.
• Review and approve daily service notes and GERs in Therap.
• Ensure corrective actions are implemented and monitored.
• Complete quality and risk management activities, including trend analysis at least every three months.
• Conduct administrative reviews of all incidents investigated by a Certified Investigator (CI).
• Ensure investigation files are complete, securely maintained, and readily available to oversight entities.

Skills

Certified Investigator

Valid Driver's license

PA regulations knowledge

Education

Bachelor's Degree

Master's Degree (Preferred)

Job description

Legacy Residential Services LLC is seeking an Incident Management Representative with responsibility for overall incident management, ensuring compliance with laws, regulations, policies, and procedures. The IM Representative must be a Certified Investigator and maintain oversight to ensure incidents are completed.

The role includes reviewing GERs, guiding corrective actions, and managing incident data. A CI with ODP certification and PA regulatory knowledge are required; a Bachelor's degree is