Remote Inbound Donor Support Specialist

Rscvirtualstaffing; Saint Paul (MN); Remote; USD 18,000 - 21,000; Full time

Benefits offered by this job

Remote work

Job summary

RSC Virtual Staffing in Saint Paul, MN, invites qualified independent contractors for 100% remote inbound customer-service roles supporting nonprofit fundraising campaigns. Work from a home office, choosing servicing intervals and assisting donors who respond to campaigns.

This strictly inbound position avoids outbound calls, selling, or donor prospecting; you’ll follow scripts, document pledges, and maintain confidentiality while meeting attendance and performance standards.

Qualifications

• High school diploma or GED is required.
• Six months or more of remote customer-service experience OR at least one year of onsite customer-service experience.
• Accurate data-entry skills.
• Basic computer proficiency.
• Ability to work across multiple systems while communicating.
• Dependable and professional work habits.
• Quiet, dedicated workspace at home.

Responsibilities

• Provide courteous and professional caller support.
• Follow approved scripts and campaign procedures.
• Accurately record pledge and donation information.
• Verify donor and transaction details.
• Maintain confidentiality.
• Follow compliance and quality requirements.
• Meet established attendance and performance expectations.

Skills

Remote customer-service

Data entry

Attention to detail

Excellent communication

Education

High school diploma or GED

Job description

RSC Virtual Staffing in Saint Paul, MN, invites qualified independent contractors for 100% remote inbound customer-service roles supporting nonprofit fundraising campaigns. Work from a home office, choosing servicing intervals and assisting donors who respond to campaigns.

This strictly inbound position avoids outbound calls, selling, or donor prospecting; you’ll follow scripts, document pledges, and maintain confidentiality while meeting attendance and performance standards.