Remote Inbound Donor Support Representative

Rscvirtualstaffing; Saint Paul (MN); Remote; USD 18,000 - 21,000; Full time

Benefits offered by this job

Remote work

Job summary

RSC Virtual Staffing in Saint Paul, MN, invites qualified independent contractors for 100% remote inbound customer-service roles supporting nonprofit fundraising campaigns. Work from a home office, choosing servicing intervals and assisting donors who respond to campaigns.

This strictly inbound position avoids outbound calls, selling, or donor prospecting; you’ll follow scripts, document pledges, and maintain confidentiality while meeting attendance and performance standards.

Qualifications

• High school diploma or GED is required.
• Six months or more of remote customer-service experience OR at least one year of onsite customer-service experience.
• Accurate data-entry skills.
• Basic computer proficiency.
• Ability to work across multiple systems while communicating.
• Dependable and professional work habits.
• Quiet, dedicated workspace at home.

Responsibilities

• Provide courteous and professional caller support.
• Follow approved scripts and campaign procedures.
• Accurately record pledge and donation information.
• Verify donor and transaction details.
• Maintain confidentiality.
• Follow compliance and quality requirements.
• Meet established attendance and performance expectations.

Skills

Remote customer-service

Data entry

Attention to detail

Excellent communication

Education

High school diploma or GED

Job description

Saint Paul, United States | Posted on 11/06/2026

RSC Virtual Staffing is a virtual staffing and business support company dedicated to connecting qualified independent professionals with remote customer-service opportunities across the United States.

Founded on the belief that professional opportunities should complement real life, RSC Virtual Staffing provides individuals with access to a variety of client-service programs while promoting independence, professionalism, and greater control over their work environment.

We specialize in connecting qualified 1099 independent contractors with opportunities in customer service, client support, travel and reservations, roadside assistance, financial services, sales support, and other remote service industries.

Our Mission

Our mission is to create pathways to remote business opportunities by connecting motivated individuals with client programs that align with their skills, qualifications, availability, and professional goals.

What We Do

RSC Virtual Staffing serves as a resource for individuals seeking to establish or expand their independent-contractor experience in the virtual customer-service industry.

We provide information, resources, and guidance throughout the application, registration, certification, and onboarding process, helping qualified professionals understand the steps involved in pursuing available client programs.

Why Choose RSC Virtual Staffing?

• Remote Opportunities: Explore client-service programs that allow qualified contractors to provide services from a professional home-office environment.
• Multiple Industries: Discover opportunities across customer care, travel, roadside assistance, financial services, and additional support categories.
• Scheduling Options: Certain programs offer extended servicing hours and opportunities to select from available intervals.
• Professional Independence: Explore opportunities to operate as a 1099 independent contractor.
• Onboarding Guidance: Access information and resources designed to support your journey through applicable qualification and certification requirements.

Our Commitment

At RSC Virtual Staffing, we believe professionalism, integrity, communication, and dependable service are the foundation of successful business relationships.

We value individuals who are motivated, customer-focused, adaptable, and committed to delivering quality service.

Our goal is to create meaningful connections between qualified independent professionals and remote client-service opportunities while encouraging personal growth, business independence, and long-term professional development.

Join the RSC Virtual Staffing Network

Whether you're exploring remote opportunities for the first time or bringing years of customer-service experience, RSC Virtual Staffing welcomes you to discover what may be possible.

Opportunities are subject to client availability, state eligibility, technical requirements, certification, and individual qualifications. Independent-contractor opportunities are not traditional employment, and placement is not guaranteed.

RSC Virtual Staffing

Creating Connections. Expanding Opportunities. Supporting Professional Independence.

Job Description

100% Remote | No Cold Calling | Flexible ServicingOpportunities

Already have customer-service experience? Put those skills towork from home supporting nonprofit organizations and thedonors who choose to support them.

Qualified independent contractors can select from availableservicing intervals and provide professional assistance todonors calling established nonprofit fundraisingcampaigns.

This opportunity is ideal for someone who communicatesclearly, pays close attention to detail, follows procedures,and can remain professional while working independently.

Strictly Inbound — This Is Not a Sales Position

You are not responsible for finding donors.

You will not:

• Make outbound calls
• Cold-call anyone
• Search for prospective donors
• Sell products or services

The donor makes the first move.

Individuals voluntarily call after responding to anestablished nonprofit campaign. Once connected, you assistthem by following the campaign script and accuratelyprocessing their pledge or contribution.

What You’ll Do

• Provide courteous and professional caller support
• Follow approved scripts and campaign procedures
• Accurately record pledge and donation information
• Verify donor and transaction details
• Maintain confidentiality
• Follow compliance and quality requirements
• Meet established attendance and performanceexpectations
  

Requirements

BasicQualifications

To be considered, applicants must have:

• High school diploma or GED
• Six months or more of remote customer-service experience ORat least one year of onsite customer-service experience
• Accurate data-entry skills
• Basic computer proficiency
• Ability to work across multiple systems whilecommunicating
• Dependable and professional work habits
• Quiet, dedicated workspace at home

Technical Requirements

Contractors must have the appropriate equipment beforebeginning service:

• Windows 11 computer
• Minimum 8GB RAM; 16GB recommended
• Wired high-speed internet
• Direct Ethernet connection
• Quiet and distraction-free workspace

Dual monitors are recommended.

MacBooks, Chromebooks, tablets, and Wi-Fi-only connectionscannot be used for this opportunity.

There is no need to purchase equipment just to submit anapplication. Confirm eligibility and technical requirementsbefore making equipment purchases.

Compensation and Scheduling

Contract rates generally range from $13–$15per hour.

Earnings may depend on the specific campaign and individualperformance. Campaigns may provide servicing intervals duringdaytime, evening, and nighttime hours.

Independent contractors select from available servicingintervals. Continued access to campaigns is dependent uponfactors including reliability, attendance, quality, andperformance.

• This is not a traditional employee position
• Required certification must be completed beforeservicing
• Servicing hours are not guaranteed
• Campaign availability may change
• Contractors manage their own schedules and acceptcommitments
• Eligibility may depend on experience, location, equipment,background requirements, and certification results