Remote Inbound Donor Pledge Processor | Flexible Hours

ALONJA Enterprises LLC; United States; Remote; USD 18,000 - 21,000; Full time

Job summary

ALONJA Enterprises LLC is seeking reliable professionals to work from home as independent contractors supporting established nonprofit fundraising campaigns. This inbound-calls role allows you to select available hours and earn income without outbound calling or soliciting donations.

You will answer inbound donor calls, follow scripts, enter pledges, and ensure data accuracy while maintaining confidentiality. A quiet home workspace and a stable internet connection are required.

Qualifications

• A high school diploma or GED.
• At least six months of remote customer-service experience or one year of onsite customer-service experience.
• Strong verbal communication and active-listening skills.
• Accurate data-entry and basic computer skills.
• The ability to navigate multiple systems while speaking.
• Professional and dependable work habits.
• A quiet, dedicated home workspace.

Responsibilities

• Answer inbound calls from donors.
• Follow structured scripts and campaign procedures.
• Accurately enter donation and pledge information.
• Confirm donor and transaction details.
• Navigate computer systems while speaking with callers.
• Maintain professionalism and confidentiality.
• Follow compliance and quality standards.
• Meet established attendance and performance expectations.

Skills

Remote customer service

Verbal communication

Active listening

Data entry

Multisystem navigation

Professional conduct

Home workspace setup

Education

High school diploma or GED

Tools

Windows 11

USB headset

Wired internet

Direct Ethernet connection

Job description

ALONJA Enterprises LLC is seeking reliable professionals to work from home as independent contractors supporting established nonprofit fundraising campaigns. This inbound-calls role allows you to select available hours and earn income without outbound calling or soliciting donations.

You will answer inbound donor calls, follow scripts, enter pledges, and ensure data accuracy while maintaining confidentiality. A quiet home workspace and a stable internet connection are required.