Remote Inbound CSR - Upsell Commission & Flexible Hours

Colony Brands Inc.; Missouri; Remote; USD 17,000 - 24,000; Part time

Benefits offered by this job

Performance Based Pay/Incentives

Shift Premium pay for additional/week/

Holiday Pay

Employee Discounts

Flexible Work Schedules

Job summary

Colony Brands Inc. is hiring a Work-from-Home Inbound Customer Service Representative for the State of Missouri. The role handles inbound inquiries, takes orders, verifies customer information, tracks packages, and answers questions from home.

Training is provided, and email communications will be used for updates. The position offers a starting wage of $15.00 per hour with upsell commission opportunities, flexible scheduling, and employee discounts.

Qualifications

• Experience in inbound customer service or call center environments.
• Ability to navigate multiple systems while speaking with customers.
• Strong computer and keyboard proficiency required for home setup.

Responsibilities

• Handle inbound customer inquiries, take orders, verify information, and answer questions.
• Track packages and provide status updates to customers.
• Upsell products and respond to product related concerns while maintaining positive relations.

Skills

Customer service

Communication

Typing

Problem solving

Tools

Windows 11

Wired headset

Keyboard (F-Keys)

Job description

Colony Brands Inc. is hiring a Work-from-Home Inbound Customer Service Representative for the State of Missouri. The role handles inbound inquiries, takes orders, verifies customer information, tracks packages, and answers questions from home.

Training is provided, and email communications will be used for updates. The position offers a starting wage of $15.00 per hour with upsell commission opportunities, flexible scheduling, and employee discounts.