Remote Inbound CSR — 40h/week with Benefits

Entertimeonline; Minnesota; Hybrid; USD 17,000 - 24,000; Full time

Job summary

Arrowhead Promotion and Fulfillment Co. is seeking inbound Customer Service Representatives in Minnesota to provide guided assistance to customers via phone and web. The role offers a consistent 40-hour week with opportunities for remote or onsite work and a starting pay of $15 per hour.

Fluency in French or Spanish is a plus. Training will cover order processing, product information, and handling inquiries with a friendly, professional approach.

Qualifications

• Excellent communication and problem-solving abilities.
• Detail-oriented and highly accurate in your work.
• Able to multitask and support other departments as needed.
• Typing speed 25–30 WPM.
• Available for 80% of the day to take calls.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Assisting customers with web/phone orders, program registration, and order/rebate inquiries
• Providing product information
• Addressing general customer service inquiries in a friendly and professional manner

Skills

Excellent communication

Problem-solving

Detail-oriented

Multitasking

Typing 25-30 WPM

Call handling 40-60/day

Availability 80% of day

PII confidentiality

Adaptability

De-escalation

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Arrowhead Promotion and Fulfillment Co. is seeking inbound Customer Service Representatives in Minnesota to provide guided assistance to customers via phone and web. The role offers a consistent 40-hour week with opportunities for remote or onsite work and a starting pay of $15 per hour.

Fluency in French or Spanish is a plus. Training will cover order processing, product information, and handling inquiries with a friendly, professional approach.