Remote Implementation & Onboarding Specialist

Sterling Brokers Ltd.; United States; Remote; USD 55,000 - 65,000; Full time

Benefits offered by this job

Remote Work

GRRSP Match Program

Flexible Vacation Policy

Job summary

Sterling Brokers Ltd. is seeking an Implementation Analyst in the United States to manage client onboarding, data integrity, and platform setup. You will collaborate with Operations, Sales, Systems, and Carrier Relations to ensure accurate configurations and a smooth client experience.

The role requires strong analytical and communication skills, attention to detail, and the ability to manage multiple projects. English/French bilingual ability is a plus for supporting diverse clients.

Qualifications

• 1+ year in group benefits or related industry.
• Strong data analysis with Excel (Pivot Tables, VLOOKUPs, formulas).
• Familiarity with HRIS platforms and carrier systems.
• Ability to manage multiple projects and meet deadlines.
• Excellent communication and stakeholder management.
• French language ability is a plus.

Responsibilities

• Project manage client implementations end-to-end.
• Lead kickoff meetings to align expectations and gather information.
• Validate onboarding documentation for accuracy.
• Set up new clients in SCBConnect and carrier platforms.
• Coordinate cross-functional teams and external partners.
• Audit data and ensure system accuracy.
• Identify inefficiencies and propose process improvements.

Skills

Data analysis

Project management

Communication

Detail oriented

Multi-tasking

Client facing

French language

Tools

Excel

HRIS platforms

Job description

Sterling Brokers Ltd. is seeking an Implementation Analyst in the United States to manage client onboarding, data integrity, and platform setup. You will collaborate with Operations, Sales, Systems, and Carrier Relations to ensure accurate configurations and a smooth client experience.

The role requires strong analytical and communication skills, attention to detail, and the ability to manage multiple projects. English/French bilingual ability is a plus for supporting diverse clients.