Remote Implementation Manager - Email & Mobile Marketing

movableink; United States; Remote; USD 66,000 - 87,000; Full time

Benefits offered by this job

Remote role

On-target earnings

Benefits

Job summary

Movable Ink is seeking a role that leads client implementations of personalized email and mobile marketing programs, guiding each launch from discovery through configuration and rollout. You’ll translate client goals into project plans and coordinate internal specialists to drive measurable outcomes.

You will build trusted client relationships, deliver platform training, and troubleshoot with technical teams to ensure successful launches and ongoing account growth.

Qualifications

• At least two years of account, project, or implementation management experience.
• Direct experience with enterprise email or mobile service providers and strong marketing strategy knowledge in these channels.
• Ability to prioritize competing tasks and manage time effectively.
• Clear communication skills, including explaining complex topics to different audiences.
• Familiarity with web technologies such as HTML, JavaScript, and APIs.
• Strong troubleshooting, attention to detail, and ability to learn technical products quickly.

Responsibilities

• Manage implementation projects as the main day-to-day contact for new clients, coordinating regular calls and timelines with client and internal teams.
• Understand each client’s business goals and shape use cases around their marketing program objectives.
• Build trusted client relationships and explain product capabilities and recommended practices.
• Deliver platform training, address questions or objections, and keep launches moving.
• Partner with technical specialists on custom solutions, then configure and thoroughly quality-check campaigns before launch.
• Track progress toward client goals and work with sales and architecture partners during implementation to support account retention and growth.

Skills

Account management

Project management

Client communication

Tools

HTML

JavaScript

APIs

Job description

Movable Ink is seeking a role that leads client implementations of personalized email and mobile marketing programs, guiding each launch from discovery through configuration and rollout. You’ll translate client goals into project plans and coordinate internal specialists to drive measurable outcomes.

You will build trusted client relationships, deliver platform training, and troubleshoot with technical teams to ensure successful launches and ongoing account growth.