Remote Immigration Operations Attorney & SME

Lisinski Law Firm, LLC; United States; Remote; USD 80,000 - 90,000; Full time

Benefits offered by this job

401k Match

Health Savings Account

Flexible Spending Account

Dependent Care FSA

Basic Life Insurance

Voluntary Life & AD&D

Disability Insurance

Hospital Indemnity Insurance

Employee Assistance Program

Paid Time Off

Job summary

Lisinski Law Firm is seeking an Operations Associate to support the Legal Operations Department, bridging the gap between attorneys and operations. You will triage client inquiries, maintain legal resources, and ensure policy consistency across teams, serving as a SME for operational projects. The ideal candidate has a J.D.

degree, is admitted to a state bar, and possesses immigration experience. Growth opportunities exist with strong performance, including training coordination and policy

Qualifications

• J.D. degree from ABA-approved law school and active bar membership in good standing.
• Prior immigration experience required.
• 3–6 years of immigration experience.
• Experience using a case management software system preferred.
• Proficient with MS Word, MS Excel, Outlook, and document management tools.

Responsibilities

• Handle client escalations independently and elevate questions to legal leadership.
• Escalate firm risk and policy questions to legal leadership for review.
• Maintain scripts, FAQs, and client communication processes; ensure accuracy.
• Surface contract issues and route sensitive client escalations appropriately.
• Collaborate with Staff Attorneys to keep up-to-date legal guidance and document changes to USCIS policy in workflows.
• Meet targets while supporting firm-wide operational priorities.
• Coordinate legal training and ensure consistent application of new guidance.
• Perform legal research on immigration law topics.
• Serve as Legal SME for projects and process-mapping within teams.
• Support process documentation and continuous improvement initiatives.

Skills

Legal research

Communication skills

Team collaboration

Attention to detail

Education

J.D. degree from ABA-approved law school

Tools

Case management software

Job description

Lisinski Law Firm is seeking an Operations Associate to support the Legal Operations Department, bridging the gap between attorneys and operations. You will triage client inquiries, maintain legal resources, and ensure policy consistency across teams, serving as a SME for operational projects. The ideal candidate has a J.D.

degree, is admitted to a state bar, and possesses immigration experience. Growth opportunities exist with strong performance, including training coordination and policy