Remote/Hybrid Account Manager, Commercial Lines (CA)

Insurance Office of America; Barstow (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Career growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California with hybrid work options. The role involves managing a defined book of business, retaining clients, and coordinating service activities to ensure accurate policy administration and billing.

Ideal candidates have a P&C license and 3–5 years in account management or insurance, strong analytical and communication skills, and proficiency with MS Office.

Qualifications

• Active property & casualty (P&C) license required.
• Insurance industry experience or 3–5 years account management experience preferred.
• Strong analytical and organizational skills.
• Excellent customer service and communication abilities.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues and ensure accuracy in policy administration and billing.
• Renewals: review expirations, negotiate coverages, and present proposals.
• Monitor delinquent accounts and assist with collections as needed.

Skills

Account management

Customer service

Communication

Leadership

Problem solving

Education

High School Diploma

CIC or equivalent designation preferred

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California with hybrid work options. The role involves managing a defined book of business, retaining clients, and coordinating service activities to ensure accurate policy administration and billing.

Ideal candidates have a P&C license and 3–5 years in account management or insurance, strong analytical and communication skills, and proficiency with MS Office.