Remote/Hybrid Account Manager - Commercial Lines (CA)

Insurance Office of America; Bonita (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Competitive salaries + bonus potential

Company-paid health insurance

401K with employer match

Career growth opportunities

Job summary

Insurance Office of America seeks an Account Manager for Commercial Lines in California. The role focuses on managing a book of business, ensuring retention, servicing clients, handling renewals, and coordinating all policy administration, billing, and claims support.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, with an active P&C license and strong customer service skills. Hybrid work model with company benefits and growth opportunities.

Qualifications

• Active property & casualty (P&C) license is required.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational abilities.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Renewals: manage expirations, renewals, and client submissions.
• Negotiate coverages and present proposals to clients.
• Monitor reports and address delinquent accounts; collect balances.
• Maintain agency management systems and carrier/vendor platforms with high data accuracy.

Skills

Account management experience

Customer service

Analytical thinking

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager for Commercial Lines in California. The role focuses on managing a book of business, ensuring retention, servicing clients, handling renewals, and coordinating all policy administration, billing, and claims support.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, with an active P&C license and strong customer service skills. Hybrid work model with company benefits and growth opportunities.