Remote/Hybrid CA: Commercial Lines Account Manager

Insurance Office of America; Carlsbad (CA); Híbrido; USD 80.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary & bonus potential

Company-paid health insurance

401K with employer match

Career progression

Culture & work-life balance

Community service

Descripción de la vacante

Insurance Office of America in Southern California is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business. You will coordinate day-to-day service, renewals, and coverage analysis for commercial accounts.

Ideal candidates have 3–5 years in account management, an active P&C license (CIC preferred), strong communication and problem-solving skills, and proficiency with MS Office.

Formación

• 3–5 years of account management experience or 5+ years in the insurance industry
• Active property & casualty (P&C) licensing
• Professional designation such as CIC preferred
• Strong analytical, problem-solving, and decision-making skills
• Excellent customer service, communication, multitasking, and organizational skills

Responsabilidades

• Manage an assigned book of business, ensuring account retention and supporting new business
• Coordinate day-to-day administrative and customer service activities
• Resolve complex issues and ensure no errors or omissions
• Maintain technical competence and industry expertise
• Direct daily activities of the account management team
• Handle policy administration, billing, claims, and coverage analysis
• Renewals: research, submissions, negotiate, and present proposals
• Monitor delinquent accounts and collect outstanding balances
• Maintain agency management systems and carrier/vendor platforms
• Communicate workload status and issues with the team
• Deliver proactive service and respond quickly to service requests
• Stay updated on company policies and procedures
• Seek best practices to improve performance
• Demonstrate integrity and leadership

Conocimientos

Account management

Insurance knowledge

Analytical skills

Customer service

Communication

MS Office

Educación

High School Diploma or equivalent

CIC designation or equivalent (preferred)

Herramientas

MS Office

Descripción del empleo

Insurance Office of America in Southern California is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business. You will coordinate day-to-day service, renewals, and coverage analysis for commercial accounts.

Ideal candidates have 3–5 years in account management, an active P&C license (CIC preferred), strong communication and problem-solving skills, and proficiency with MS Office.