Remote HubSpot Implementation & Client Success Lead

1406 Consulting, LLC

Oregon

Hybrid

USD 85,000 - 105,000

Full time

6 days ago
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Benefits offered by this job

Competitive salary
Performance-based bonuses
Healthcare and 401k matching

Job summary

1406 Consulting, LLC is seeking a Client Success Manager to lead HubSpot implementations and own client outcomes end-to-end in a remote setting. You will manage project plans, align cross-functional delivery teams, and drive accountability across both internal teams and clients to ensure successful execution.

This role emphasizes client relationships, growth opportunities, and strategic HubSpot guidance, with a focus on delivering measurable results for B2B clients in a remote environment.

Qualifications

  • 3+ years of experience in HubSpot implementations, consulting, project management, or client success in a B2B services or agency environment.
  • Experience running software implementations and managing timelines across multiple stakeholders.
  • Prior HubSpot platform experience.
  • Strong project management skills with tools such as Teamwork.com, Asana, Monday.com, or ClickUp.
  • Exceptional communication and facilitation skills in client-facing environments. Remote, client-facing role.
  • Proven ability to manage complexity, drive accountability, and move work forward.

Responsibilities

  • Own and manage HubSpot project plans from kickoff through completion.
  • Translate scope of work into clear, actionable plans for the Implementation Specialist (IS) team.
  • Define timelines, dependencies, and deliverables across all work streams.
  • Proactively identify risks, blockers, and misalignment—and drive resolution.
  • Hold internal teams and clients accountable to agreed timelines and outcomes.
  • Serve as the primary point of contact for assigned accounts.
  • Lead structured client meetings with clear agendas, decisions, and next steps.
  • Ensure alignment between client expectations and delivery reality.
  • Communicate progress, risks, and timeline changes to maintain trust.
  • Identify gaps, risks, and opportunities within accounts.
  • Drive cross-sell and upsell opportunities by aligning client goals with HubSpot solutions.
  • Translate business needs into clear, scoped recommendations.
  • Lead difficult conversations and navigate challenges with stakeholders.
  • Turn delivery or scope challenges into opportunities for stronger outcomes.
  • Build strong client relationships and provide strategic HubSpot guidance with teams.
  • Monitor account health for high retention and long-term success.

Skills

HubSpot implementations
Project management
Client success
Communication
Cross-functional delivery

Tools

Teamwork.com
Asana
Monday.com
ClickUp

Job description

1406 Consulting, LLC is seeking a Client Success Manager to lead HubSpot implementations and own client outcomes end-to-end in a remote setting. You will manage project plans, align cross-functional delivery teams, and drive accountability across both internal teams and clients to ensure successful execution.

This role emphasizes client relationships, growth opportunities, and strategic HubSpot guidance, with a focus on delivering measurable results for B2B clients in a remote environment.

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