Remote HubSpot CRM Specialist & Data Automation

AJF Inspections; Northern (KY); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Fully remote

Growth opportunities

Collaborative team environment

Job summary

AJF Inspections is seeking a CRM Support Specialist (Virtual Assistant) to optimize and support our HubSpot environment. You will manage data quality, handle user onboarding, and automate workflows to scale our operations.

This remote role focuses on CRM administration, troubleshooting, and process improvement, collaborating with the CRM administrator and cross‑functional teams to drive efficiency and reliability across the sales and operations stack.

Qualifications

• Hands-on experience with HubSpot CRM, Sales Hub and/or Service Hub.
• Ability to create, maintain, and troubleshoot workflows and automations.
• Strong attention to data accuracy and data governance.
• Experience onboarding and supporting CRM users and admins.
• Ability to document processes and create SOPs and knowledge bases.

Responsibilities

• Administer HubSpot CRM including data hygiene, imports/exports, deduplication, and migrations.
• Provide user support, onboarding, access management, and training.
• Build and maintain workflows, automations, and CRM configurations.
• Troubleshoot CRM requests via help desk and escalate complex issues.
• Maintain connected tools and integrations (Dialpad, Salesmsg, etc.).
• Assist with dashboards, reports, and data analysis.
• Create documentation, SOPs, and knowledge base content.

Skills

HubSpot CRM

Data management

Data hygiene

Troubleshooting

User onboarding

Documentation

Workflows & automation

Communication skills

Tools

Dialpad

Salesmsg

Zapier

Make

Excel

Google Sheets

Job description

AJF Inspections is seeking a CRM Support Specialist (Virtual Assistant) to optimize and support our HubSpot environment. You will manage data quality, handle user onboarding, and automate workflows to scale our operations.

This remote role focuses on CRM administration, troubleshooting, and process improvement, collaborating with the CRM administrator and cross‑functional teams to drive efficiency and reliability across the sales and operations stack.