Remote HSM Managed Services Engineer

Ironbow; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Iron Bow Technologies in the United States is seeking an HSM Managed Services Engineer to provide operational administration, monitoring, and lifecycle management for the VA's enterprise HSM environment. This role is primarily remote with limited travel to customer facilities.

You will perform remote/on-site HSM administration, monitor health and availability, and ensure 99.9% monthly uptime while managing partitions, logging, and SIEM integration.

Qualifications

• Hands-on HSM managed-services or operations experience.
• Remote HSM administration and troubleshooting experience.
• HSM high availability and disaster recovery.
• Enterprise cryptographic key lifecycle operations.
• At least two prior managed HSM engagements, with evidence of service levels.

Responsibilities

• Perform remote and on-site HSM administration and operational support.
• Continuously monitor HSM appliance health, availability, performance, capacity, and partition status.
• Maintain HSM fleet availability of 99.9% per calendar month.
• Provision, configure, modify, monitor, and securely decommission HSM partitions.
• Integrate HSM logging and audit events with VA SIEM capabilities.
• Support HSM high-availability configurations, failover, backup, and disaster recovery.
• Execute key generation, rotation, backup, recovery, archival, and destruction.
• Participate in documented key ceremonies using M-of-N quorum authentication and dual control.

Skills

HSM management

Remote admin

HA/DR

Key lifecycle

Two+ engagements

Job description

Iron Bow Technologies in the United States is seeking an HSM Managed Services Engineer to provide operational administration, monitoring, and lifecycle management for the VA's enterprise HSM environment. This role is primarily remote with limited travel to customer facilities.

You will perform remote/on-site HSM administration, monitor health and availability, and ensure 99.9% monthly uptime while managing partitions, logging, and SIEM integration.