Remote HSM Operations Engineer – 99.9% Availability

Iron Bow Technologies; Herndon (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

Iron Bow Technologies is seeking a skilled HSM Managed Services Engineer to provide day-to-day operational administration, monitoring, and lifecycle management for the VA's enterprise HSM environment. The role emphasizes remote work with limited travel to client facilities, ensuring a highly available, secure service.

The candidate should have hands-on experience with HSM environments, including remote administration, partition lifecycle management, SIEM integration, and disaster recovery.

Qualifications

• Hands-on HSM managed-services or operations experience.
• Remote HSM administration and troubleshooting experience.
• HSM partition lifecycle management.
• SIEM/logging integration.
• HSM high availability and disaster recovery.
• Enterprise cryptographic key lifecycle operations.
• At least two prior managed HSM engagements, including evidence of the service levels sustained.

Responsibilities

• Perform remote and on-site HSM administration and operational support.
• Continuously monitor HSM appliance health, availability, performance, capacity, partition status, and key-operation failures.
• Maintain HSM fleet availability of at least 99.9% per calendar month.
• Provision, configure, modify, monitor, and securely decommission HSM partitions.
• Support dedicated, shared, multi-tenant, and application-specific partition models.
• Maintain RBAC, privileged-access controls, partition isolation, and secure administrative practices.
• Integrate HSM logging and audit events with VA SIEM capabilities.
• Support HSM high-availability configurations, failover, backup, recovery, and disaster recovery.
• Execute key generation, rotation, backup, recovery, archival, and destruction activities.
• Participate in documented and witnessed key ceremonies using M-of-N quorum authentication, dual control, and split knowledge.
• Support annual disaster recovery exercises and document recovery results.
• Maintain operational runbooks, SOPs, configuration documentation, and partition-management records.
• Support incident response, root-cause analysis, corrective actions, and SLA reporting.
• Support knowledge transfer and hands-on training of VA personnel.

Skills

HSM management

Remote administration

Partition lifecycle

SIEM integration

High availability

Disaster recovery

Key lifecycle operations

HSM engagements

Tools

Thales Luna

Job description

Iron Bow Technologies is seeking a skilled HSM Managed Services Engineer to provide day-to-day operational administration, monitoring, and lifecycle management for the VA's enterprise HSM environment. The role emphasizes remote work with limited travel to client facilities, ensuring a highly available, secure service.

The candidate should have hands-on experience with HSM environments, including remote administration, partition lifecycle management, SIEM integration, and disaster recovery.