Remote HR Support Specialist I

HCSC Group; Northern (KY); Hybrid; USD 25,000 - 39,000; Full time

Job summary

HCSC Group is seeking an HR Support professional to provide timely, accurate, and customer-focused HR services to active employees, assisting with benefits, salary, and employment status changes. You will respond to employee questions via phone, chat, and AskHR, guiding them across HR programs and services.

This remote position requires 6–8 weeks of onsite training at our Richardson, TX HQ. Sponsorship is not available. Compensation: $17.75–$28.39 per hour.

Qualifications

• High School diploma or GED.
• 9 months of customer service or admin support experience.
• 6 months experience with MS Office (Word, Excel, PowerPoint).
• 10-key calculator proficiency and math aptitude.
• Strong written and verbal communication.
• Ability to handle confidential information and work under pressure.

Responsibilities

• Provide timely, accurate HR support for active employees.
• Assist with benefits, payroll, and employment status changes.
• Respond to inquiries via phone, chat, and AskHR.
• Escalate complex issues to HR teams as needed.
• Maintain confidentiality and data integrity.

Skills

Customer service

Administrative support

MS Office

10-key calculator

Verbal communication

Written communication

Confidentiality

Team player

Time management

Stress management

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

HCSC Group is seeking an HR Support professional to provide timely, accurate, and customer-focused HR services to active employees, assisting with benefits, salary, and employment status changes. You will respond to employee questions via phone, chat, and AskHR, guiding them across HR programs and services.

This remote position requires 6–8 weeks of onsite training at our Richardson, TX HQ. Sponsorship is not available. Compensation: $17.75–$28.39 per hour.