Remote HR Support Specialist I

hcsc; National (WA); Remote; USD 50,861,000 - 81,349,000; Full time

Job summary

Health Care Service Corporation is seeking an HR Support Specialist to deliver timely, accurate HR assistance to active employees. You will handle benefits, payroll changes, and employment-status updates, while guiding staff through HR programs via phone, chat, and AskHR cases.

The role supports a remote work model with two weeks of onsite training in Richardson, TX. Excellent communication and confidentiality are essential for success.

Qualifications

• High School diploma or GED.
• 9 months customer services or administrative support experience in a corporate environment.
• 6 months experience utilizing Office software packages (Word, Excel, PowerPoint).
• 10-key calculator experience and an aptitude for math.
• Experience utilizing email.
• Service oriented with customer focus.
• Clear and concise verbal and written communication skills.
• High degree of confidentiality.
• Organized and detail oriented.
• Team player in a high paced team environment.
• Ability to handle high stress and high volume situations.

Responsibilities

• Provide timely HR support to active employees, handling benefits, payroll, leaves, and employment status changes.
• Respond to employee questions via phone, chat, and AskHR cases while guiding on HR programs and services.
• Escalate complex inquiries to appropriate HR teams for accurate resolution.

Skills

Customer service

Administrative support

Communication

Confidentiality

Organization

Teamwork

Stress management

Education

High School diploma or GED

Tools

PeopleSoft

10-key calculator

Office software

Job description

Health Care Service Corporation is seeking an HR Support Specialist to deliver timely, accurate HR assistance to active employees. You will handle benefits, payroll changes, and employment-status updates, while guiding staff through HR programs via phone, chat, and AskHR cases.

The role supports a remote work model with two weeks of onsite training in Richardson, TX. Excellent communication and confidentiality are essential for success.