Entry-Level Remote HR Support Specialist

Health Care Service Corp.; United States; Remote; USD 37,000 - 59,000; Full time

Benefits offered by this job

Total rewards package

Remote work

Onsite training in Richardson, TX

Job summary

Health Care Service Corporation (HCSC) is seeking an HR Support professional to provide timely, accurate assistance to active employees, handling benefits, payroll, and employment status changes via phone, chat and AskHR. The role emphasizes customer service, confidentiality, and teamwork in a fast-paced environment.

The position is remote with two weeks of onsite training in Richardson, TX and offers a robust total rewards package.

Qualifications

• High School diploma or GED is required.
• 9 months of customer service or administrative support in a corporate environment.
• 6 months experience with Office software (Word, Excel, PowerPoint).
• 10-key calculator experience and math aptitude.
• Experience using email and strong customer service orientation.
• Clear and concise verbal and written communication.
• Confidentiality and organization are essential.
• Detail-oriented and a team player in a fast-paced setting.
• Ability to manage high stress and high volume with time sensitivity.

Responsibilities

• Provide timely, accurate HR support to active employees.
• Assist with HR transactions including benefits, payroll, and status changes.
• Respond to employee questions via phone, chat, and AskHR, escalating when needed.

Skills

Customer service

Office software

10-key calculator

Email usage

Communication skills

Confidentiality

Organization

Detail orientation

Team player

High stress tolerance

Education

High School diploma or GED

Tools

PeopleSoft

Job description

Health Care Service Corporation (HCSC) is seeking an HR Support professional to provide timely, accurate assistance to active employees, handling benefits, payroll, and employment status changes via phone, chat and AskHR. The role emphasizes customer service, confidentiality, and teamwork in a fast-paced environment.

The position is remote with two weeks of onsite training in Richardson, TX and offers a robust total rewards package.