Remote HR Ops Specialist (Contract) — Excel Pro

The Planet Group; New York (NY); Hybrid; USD 41,000 - 45,000; Full time

Job summary

The Planet Group is seeking an HR Operations Coordinator for a 2-3 month contract. This remote role offers on-site occasional work in New York, NY 10027. The contractor will support graduate-student and employee HR and payroll processes with strong Excel skills and attention to confidentiality.

Responsibilities include inquiry handling via Grad Pay and ServiceNow, roster and attestation support, payroll reconciliation, and routine HR reporting. Experience with ServiceNow is preferred.

Qualifications

• Bachelor's Degree required.
• Experience supporting HR, payroll, employee services, or other high-volume operational function.
• Proficient in Excel with formulas, filters, lookups, data comparisons, and reconciliation.
• Experience with a case-management or ticketing system.
• Strong written communication and ability to handle confidential information.

Responsibilities

• Inquiry and Case Management: monitor and triage inquiries via Grad Pay and ServiceNow; respond using templates; escalate as needed.
• Roster and Attestation Support: backup for roster requests; track ServiceNow rosters; ensure completeness.
• Payroll Review and Reconciliation: review payroll docs and retroactive pay calculations; reconcile data; identify discrepancies.
• Reporting and HR Support: prepare Excel reports; data quality checks; assist with HR transactions.
• Confidentiality and Compliance: maintain confidentiality; follow HR procedures and data security; support related duties.

Skills

Excel proficiency

HR/payroll operations

Case-management system

Written communication

Education

Bachelor's Degree

Tools

ServiceNow

Microsoft Excel

Job description

The Planet Group is seeking an HR Operations Coordinator for a 2-3 month contract. This remote role offers on-site occasional work in New York, NY 10027. The contractor will support graduate-student and employee HR and payroll processes with strong Excel skills and attention to confidentiality.

Responsibilities include inquiry handling via Grad Pay and ServiceNow, roster and attestation support, payroll reconciliation, and routine HR reporting. Experience with ServiceNow is preferred.