Remote Hotel & Resort Coordinator

Professional Travel Group; Kentucky; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training provided

Job summary

Professional Travel Group is seeking organized, motivated individuals to research hotels and resorts, compare options, and coordinate accommodations for clients. This remote role suits those who enjoy travel research, customer service, and attention to detail, with no prior travel experience required.

Training and resources are provided to learn reservation procedures and supplier platforms. Remote, entry-level friendly, with training, resources, and ongoing support to help you learn planning

Qualifications

• Strong communication and customer service skills.
• Good organization and attention to detail.
• Comfortable researching and comparing accommodations online.
• Basic computer and internet proficiency.
• Ability to work independently in a remote environment.
• Willingness to learn booking platforms and travel resources.
• Dependable and professional communication.
• Interest in hotels, resorts, hospitality, vacations, or travel planning.

Responsibilities

• Research hotels, resorts, and vacation properties based on client preferences and budgets
• Compare room categories, resort amenities, locations, and available options
• Assist with coordinating hotel and resort reservations
• Research all-inclusive resorts and other vacation accommodations
• Help identify properties that match individual travel styles and needs
• Organize reservation confirmations and important vacation details
• Research transportation, activities, and destination experiences when requested
• Communicate with clients regarding reservation information, updates, and deadlines
• Assist with booking modifications or changes when needed
• Maintain accurate and organized client and reservation information
• Stay informed about hotels, resorts, destinations, and available travel resources

Skills

Communication

Customer service

Organization

Detail-oriented

Independent work

Learning booking platforms

Professional communication

Travel interest

Job description

Are you interested in hotels, resorts, and helping others find the right accommodations for their vacation plans? We are looking for organized and motivated individuals to assist clients with researching properties, comparing resort options, and coordinating accommodation and vacation details.

This remote opportunity is ideal for someone who enjoys travel research, customer service, and working with details. Previous hotel or travel industry experience is not required, and training and resources are available to help you learn the planning and reservation process.

What You'll Do

• Research hotels, resorts, and vacation properties based on client preferences and budgets
• Compare room categories, resort amenities, locations, and available options
• Assist with coordinating hotel and resort reservations
• Research all-inclusive resorts and other vacation accommodations
• Help identify properties that match individual travel styles and needs
• Organize reservation confirmations and important vacation details
• Research transportation, activities, and destination experiences when requested
• Communicate with clients regarding reservation information, updates, and deadlines
• Assist with booking modifications or changes when needed
• Maintain accurate and organized client and reservation information
• Stay informed about hotels, resorts, destinations, and available travel resources

What We're Looking For

• Strong communication and customer service skills
• Good organization and attention to detail
• Comfortable researching and comparing accommodations online
• Basic computer and internet proficiency
• Ability to work independently in a remote environment
• Willingness to learn booking platforms and travel resources
• Dependable and professional communication
• Interest in hotels, resorts, hospitality, vacations, or travel planning

No Previous Travel Experience Required

Previous hotel, resort, or travel industry experience is not required. Training, educational resources, and ongoing support are available to help you learn reservation procedures, supplier platforms, property research, destination planning, and client service fundamentals.

Details

• Remote work environment
• Flexible scheduling
• Entry-level friendly
• Performance-based earnings tied to bookings
• Training and ongoing educational resources
• Opportunities to develop knowledge across hotels, resorts, all-inclusive vacations, and other areas of travel

If you enjoy discovering hotels and resorts, comparing vacation options, and helping others coordinate memorable getaways, we invite you to apply and learn more about the opportunity.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.