Hotel & Travel Booking Agent

Professional Travel Group; Maine; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Entry-level friendly

Training resources

Job summary

Professional Travel Group is seeking organized, motivated individuals to assist clients with researching hotels, comparing travel options, and coordinating bookings.

This remote, entry-level role offers training and resources to learn the booking process while you develop knowledge across hotels and vacation packages. Excellent communication and the ability to work independently are essential as you support clients throughout the research and booking journey.

Qualifications

• Strong communication and customer service skills.
• Good organization and attention to detail.
• Comfortable researching and comparing options online.
• Basic computer and internet proficiency.
• Ability to work independently in a remote environment.

Responsibilities

• Research hotels, resorts, and vacation accommodations based on client preferences and budgets.
• Compare room types, amenities, locations, and available travel options.
• Assist with hotel, resort, and other travel reservations.
• Research destinations and help identify options that fit individual travel needs.
• Coordinate additional travel arrangements and vacation details when requested.
• Organize reservation confirmations and important trip information.
• Communicate with clients regarding booking details, updates, and important deadlines.
• Assist with reservation modifications and travel updates when needed.
• Maintain accurate and organized booking and client information.
• Stay informed about hotels, destinations, travel products, and available supplier resources.
• Provide professional support throughout the research and booking process.

Skills

Communication

Customer Service

Organization

Remote Work

Research Online

Tools

Booking Platforms

Job description

Are you interested in hotels, vacation destinations, and helping others coordinate their travel plans? We are looking for organized and motivated individuals to assist clients with researching accommodations, comparing travel options, and coordinating hotel and vacation bookings. This remote opportunity is ideal for someone who enjoys customer service, online research, and keeping details organized. Previous experience in the travel industry is not required, and training and resources are available to help you learn the booking process.

What You'll Do

• Research hotels, resorts, and vacation accommodations based on client preferences and budgets
• Compare room types, amenities, locations, and available travel options
• Assist with hotel, resort, and other travel reservations
• Research destinations and help identify options that fit individual travel needs
• Coordinate additional travel arrangements and vacation details when requested
• Organize reservation confirmations and important trip information
• Communicate with clients regarding booking details, updates, and important deadlines
• Assist with reservation modifications and travel updates when needed
• Maintain accurate and organized booking and client information
• Stay informed about hotels, destinations, travel products, and available supplier resources
• Provide professional support throughout the research and booking process

What We're Looking For

• Strong communication and customer service skills
• Good organization and attention to detail
• Comfortable researching and comparing options online
• Basic computer and internet proficiency
• Ability to work independently in a remote environment
• Willingness to learn booking platforms and travel resources
• Dependable and professional communication
• Interest in hotels, resorts, hospitality, vacations, or travel

No Previous Travel Experience Required

Previous hotel booking or travel industry experience is not required. Training, educational resources, and ongoing support are available to help you learn reservation procedures, supplier platforms, destination research, client communication, and booking fundamentals.

Opportunity Details

• Remote work environment
• Flexible scheduling
• Entry-level friendly
• Performance-based earnings tied to bookings
• Training and ongoing educational resources
• Opportunities to develop knowledge across hotels, resorts, vacation packages, and additional areas of travel

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.