Remote Hotel Reservations Specialist | Entry Level

Careers In Travel | Destination Planners; New York (NY); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Access to professional travel training and certification paths

Mentorship and advancement opportunities

Industry discounts after onboarding

Job summary

A leading travel service provider seeks detail-oriented individuals for remote positions assisting clients with hotel reservations, itinerary coordination, and high-level support. Responsibilities include processing bookings, client communication, researching properties, and maintaining records. Ideal candidates will have strong communication skills, enthusiasm for travel, and the ability to work independently in a remote setting. The role offers flexibility and opportunities for professional development.

Qualifications

• Strong communication skills for client interactions.
• Organizational skills to manage multiple reservations.
• Enthusiastic about travel and hospitality.

Responsibilities

• Process and confirm hotel bookings through preferred travel partners.
• Communicate with clients regarding rates, availability, and details.
• Provide professional customer service via phone, email, or chat.
• Research properties and destination amenities to match client needs.
• Maintain accurate records of reservations and client preferences.

Skills

Exceptional communication and organization skills

Enthusiasm for travel, hotels, and guest satisfaction

Self-discipline and accountability in a remote environment

Basic computer proficiency

Job description

Location: Remote (U.S.)

Employment Type: Flexible Remote Position

Industry: Travel & Hospitality

About the Role

We are expanding its remote travel division and seeking detail‑oriented individuals to assist guests with hotel reservations, itinerary coordination, and high‑level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.

Key Responsibilities

• Process and confirm hotel bookings through preferred travel partners
• Communicate with clients regarding rates, availability, and details
• Provide professional customer service via phone, email, or chat
• Research properties and destination amenities to match client needs
• Maintain accurate records of reservations and client preferences

What You’ll Bring

• Exceptional communication and organization skills
• Enthusiasm for travel, hotels, and guest satisfaction
• Self‑discipline and accountability in a remote environment
• Basic computer proficiency and comfort learning new systems

What We Provide

• 100% remote structure with flexible scheduling
• Access to professional travel training and certification paths
• Mentorship and advancement opportunities within Destination Knot
• Access to industry discounts after completion of onboarding
• Start your remote career in travel with a team that values service, growth, and professionalism.

$45,000 - $65,000 a year