Remote Hotel Booking Specialist

Lever, Inc.; Raleigh (NC); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Remote work

Training resources

Mentorship

Performance bonus

Travel discounts

Growth opportunities

Job summary

Lever, Inc. is seeking a Scheduling & Booking Assistant to help clients research, plan, and secure hotel accommodations that fit their preferences. This remote role offers flexible scheduling and comprehensive training.

You will communicate with clients by phone, email, and online chat, maintain accurate booking records, and collaborate with a small team to ensure a smooth travel experience. Previous hospitality or customer service experience is helpful but not required.

Qualifications

• Strong communication and customer service skills.
• Professional, positive, and client-focused attitude.
• Ability to work independently and manage time effectively.
• Basic computer proficiency and reliable internet access.
• Interest in travel and hospitality.
• Previous experience in customer service, hospitality, or sales is beneficial but not required.

Responsibilities

• Assist clients with selecting and booking hotel accommodations.
• Provide accurate information on hotel options, amenities, pricing, and availability.
• Respond to client inquiries via phone, email, and online platforms in a timely and professional manner.
• Maintain accurate records of client interactions and bookings.
• Collaborate with team members to ensure a smooth client experience.
• Stay informed on travel trends and hotel offerings.
• Participate in virtual training sessions and team meetings.

Skills

Communication skills

Customer service

Time management

Remote work

Travel interest

Job description

Lever, Inc. is seeking a Scheduling & Booking Assistant to help clients research, plan, and secure hotel accommodations that fit their preferences. This remote role offers flexible scheduling and comprehensive training.

You will communicate with clients by phone, email, and online chat, maintain accurate booking records, and collaborate with a small team to ensure a smooth travel experience. Previous hospitality or customer service experience is helpful but not required.