Remote Hotel & Resort Booking Specialist

Lever, Inc.; New York (NY); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Guided onboarding

Booking systems access

Ongoing skill development

Flexible remote work

Supportive team culture

Job summary

Lever, Inc. is seeking organized, customer-focused individuals to join our team as Remote Travel Booking Specialists supporting hotel and resort reservations.

This is an entry-level role; training and support are provided to help you succeed in coordinating bookings and maintaining accurate travel details. As a remote position, you will assist clients with selecting accommodations, confirming reservations, and ensuring smooth communication throughout the process.

Qualifications

• Excellent communication and customer service skills.
• Detail-oriented with ability to manage multiple tasks.
• Comfortable using online tools and reservation systems.
• Self-motivated and able to work independently in a remote environment.
• Experience in customer service or hospitality is a plus but not required.

Responsibilities

• Assist clients in identifying hotel and resort options that fit travel preferences.
• Manage reservation requests and confirm accommodations.
• Provide clear, timely communication on availability, amenities, and details.
• Verify travel information including dates, guest details, and special requests.
• Keep client records organized and up to date.
• Assist with pre-travel confirmations and post-stay follow-up.

Skills

Strong communication

Detail-oriented

Reservation systems

Remote work

Customer service experience

Tools

Reservation systems

Job description

Lever, Inc. is seeking organized, customer-focused individuals to join our team as Remote Travel Booking Specialists supporting hotel and resort reservations.

This is an entry-level role; training and support are provided to help you succeed in coordinating bookings and maintaining accurate travel details. As a remote position, you will assist clients with selecting accommodations, confirming reservations, and ensuring smooth communication throughout the process.