Remote Hospitality Concierge & Reservations Lead

Aisles & Abroad; Texas City (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Aisles & Abroad is seeking an Online Hospitality Services Coordinator to provide remote support for client reservations, scheduling, and hospitality-related services. The role emphasizes organization, accuracy, and professional client interactions in a fully remote setting.

The position focuses on tasks such as coordinating accommodations, maintaining client records, and collaborating with internal teams. Training and resources are provided to ensure a smooth client experience.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, administrative, or coordination experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Support client inquiries related to reservations, scheduling, and service coordination.
• Assist with organizing hospitality-related services, including accommodations and associated arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and documentation for accuracy and completeness.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to support client needs.

Skills

Communication

Attention to detail

Remote work

Time management

Customer service

Administrative coordination

Job description

Aisles & Abroad is seeking an Online Hospitality Services Coordinator to provide remote support for client reservations, scheduling, and hospitality-related services. The role emphasizes organization, accuracy, and professional client interactions in a fully remote setting.

The position focuses on tasks such as coordinating accommodations, maintaining client records, and collaborating with internal teams. Training and resources are provided to ensure a smooth client experience.