Remote Homeowner Claims QA Lead: Analyst & Auditor

CSAA; Wisconsin; Remote; USD 100,000 - 133,000; Full time

Job summary

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst to join a remote team serving the United States. The role applies QA methods to claimant processes, leading audits, and delivering insights to executives.

The ideal candidate has 6+ years in property claims handling, a related bachelor's degree, and strong data/communication skills. Remote-first with cross-location collaboration and growth opportunities.

Qualifications

• 6+ years of experience in property claims handling.
• Bachelor's degree in a related field or equivalent combination of education and experience.
• Advanced Degree (CPA, MBA) in related area is a plus.
• Exposure to using data in spreadsheets and/or databases for risk detection.
• Prior audit experience is preferred.
• Ability to communicate complex data to management clearly.

Responsibilities

• Plans, executes, analyzes, and presents outcomes of claims-related auditing activities.
• Leads multiple projects concurrently and coordinates with peers and leaders.
• Prepares persuasive written reports for claims executives and other business leaders.
• Trains newer peers in all technical aspects of the job.
• Builds and maintains a professional network with claims leaders.
• Facilitates meetings as necessary for projects.
• May step into temporary leadership or support roles as needed.

Skills

Data analysis

Auditing

Statistical concepts

Quality assurance

Project leadership

Communication

Education

Bachelor's degree or equivalent

Advanced degree (CPA, MBA)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

MS Access

Job description

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst to join a remote team serving the United States. The role applies QA methods to claimant processes, leading audits, and delivering insights to executives.

The ideal candidate has 6+ years in property claims handling, a related bachelor's degree, and strong data/communication skills. Remote-first with cross-location collaboration and growth opportunities.