Remote HOA/COA Community Manager & Budget Lead

Jobtailor; Cleveland (OH); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a capable Property Manager to oversee day-to-day operations for HOA/COA communities. You will maintain strong client relationships, attend board meetings, enforce rules, and manage budgets while coordinating maintenance, vendor bids, and capital projects.

The role requires 3+ years in HOA/COA management, proficiency in MS Office and property financial software, and a demonstrated ability to lead teams and HR functions.

Qualifications

• 3+ years of residential HOA/COA property management experience, portfolio 500–1000 units.
• High computer literacy including MS Office, PDF software, and property financial software.
• Experience managing, motivating, and developing people.
• Experience with full-cycle HR: recruiting, onboarding, payroll, timekeeping, performance management.
• Ability to work independently and collaboratively.
• Must maintain a dedicated home office.
• Reliable transportation to travel to communities and office as needed.
• Exceptional organizational and time-management skills.
• Ability to self-manage projects, prioritize tasks, meet deadlines.
• Professional, responsive verbal and written communication.
• Strong passion for customer-centric service.
• Detail-oriented, adaptable, and strong work ethic.
• Commute to assigned locations.
• College degree preferred.

Responsibilities

• Oversee day-to-day operations and performance for an assigned portfolio of HOA/COA associations.
• Build strong client relationships and deliver resident experiences.
• Serve as primary relationship manager for Board members, clients, residents, and vendors.
• Prepare for and attend monthly and annual board meetings.
• Enforce community rules and manage resident violations fairly.
• Create and manage annual operating and capital budgets.
• Monitor financial reporting and explain variances.
• Approve invoices, oversee insurance, and manage dues/receivables.
• Oversee visits, inspections, and maintenance programs.
• Solicit bids and negotiate contracts with vendors.
• Oversee capital improvement projects.
• Lead, motivate, and develop assistants and on-site team.
• Handle recruitment, onboarding, training, payroll, scheduling, performance evaluations.
• Maintain proactive resolution and prioritized to-do lists.
• Deliver polished written and verbal communication.
• Respond to 24/7 property emergencies.

Skills

People management

Customer-focused service

Independent work

Education

Bachelor's degree in Business Management or related field

Tools

Microsoft Office

PDF Software

Property Financial Software

Job description

Jobtailor is seeking a capable Property Manager to oversee day-to-day operations for HOA/COA communities. You will maintain strong client relationships, attend board meetings, enforce rules, and manage budgets while coordinating maintenance, vendor bids, and capital projects.

The role requires 3+ years in HOA/COA management, proficiency in MS Office and property financial software, and a demonstrated ability to lead teams and HR functions.