Remote Hmong Interpreter (Video-Phone)

LanguageLine Solutions LLC; United States; À distance; USD 33 000 - 36 000; Plein temps

Avantages offerts par ce poste

Paid interpreter training

Incentives for attendance targets

Benefits including medical, dental,-|-

401K Retirement

Employee Referral Program

Advancement opportunities

Interpreter support

Inclusive work environment

Résumé du poste

LanguageLine Solutions LLC is hiring a Work at Home Bilingual Hmong-English Video-Phone Interpreter. The Hmong Video-Telephone Interpreter handles on-demand calls, providing verbal interpretation across healthcare, government, insurance, finance, and other sectors.

The remote role requires a quiet home office, reliable equipment, and strict adherence to client protocols and cultural sensitivity. The position offers paid training, growth opportunities, comprehensive benefits, and an inclusive

Qualifications

• Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions.

Responsabilités

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the LEP, avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Some calls may be highly emotional and/or stressful in nature.

Connaissances

Fluency in Hmong & English

Cultural competency

Active listening

Discretion under sensitive topics

Reading/Writing in requested languages

Formation

High school diploma or equivalent

Description du poste

LanguageLine Solutions LLC is hiring a Work at Home Bilingual Hmong-English Video-Phone Interpreter. The Hmong Video-Telephone Interpreter handles on-demand calls, providing verbal interpretation across healthcare, government, insurance, finance, and other sectors.

The remote role requires a quiet home office, reliable equipment, and strict adherence to client protocols and cultural sensitivity. The position offers paid training, growth opportunities, comprehensive benefits, and an inclusive