Remote Hemophilia Patient Liaison & Educator

Optum; Kansas City (MO); Remote; USD 60,000 - 107,000; Full time

Job summary

Optum is hiring a Bleeding Disorder Patient Liaison to coordinate services between OptumRx and patients, educate and recruit potential patients, and provide educational services, with travel as needed. The role supports telecommuting from Missouri or Illinois and requires willingness to travel nationwide up to 30% and to attend mandatory meetings.

This full-time position offers a schedule from 8am–5pm CST and opportunities to engage with communities, events, and educational programs, while

Qualifications

• 1+ years of combined experience in social media selling, networking, advertising, customer service or advocacy.
• 6+ months of experience with presenting information in meetings or at events and to respond to questions from groups of managers, clients, customers, and the general public consistent with Optum policies
• Intermediate level of proficiency with Hemophilia/Bleeding Disorder knowledge
• Intermediate level of proficiency with Microsoft Office products and general computer use
• Beginner level of proficiency with Business-to-Consumer or Business-to-Business relationship selling and / or marketing skills
• Currently located in Missouri or Illinois
• Access to reliable transportation & valid US' driver's license
• Ability to travel nationwide up to 30% of the time (travel may include weekends/nights)
• Able to attend mandatory meetings with advance notice (typically Mon-Friday 8am-5pm CST)

Responsibilities

• Develop and help maintain consumer relationships by following up with regular proactive contact
• Participate in local and regional non-profit events and support groups to educate and recruit potential patients
• Provide telephonic, electronic, and / or face-to-face support consumer/patient educational services, which may require travel
• Coordinate meetings with patients and appropriate sales team members
• Explain therapy and / or disorder program features or services in detail
• Coordinate, lead and deliver patient educational workshops

Skills

Social media selling

Networking

Advertising

Customer service

Advocacy

Presenting information

Hemophilia knowledge

Microsoft Office

General computer use

B2B selling

Job description

Optum is hiring a Bleeding Disorder Patient Liaison to coordinate services between OptumRx and patients, educate and recruit potential patients, and provide educational services, with travel as needed. The role supports telecommuting from Missouri or Illinois and requires willingness to travel nationwide up to 30% and to attend mandatory meetings.

This full-time position offers a schedule from 8am–5pm CST and opportunities to engage with communities, events, and educational programs, while